Professional Email and Messaging
Write clear, polite and action-oriented workplace messages.
Lesson focus
Write clear, polite and action-oriented workplace messages.
Core idea
Use a specific subject, polite opening, clear purpose, concise details, requested action and professional closing. Avoid vague or emotional wording.
Examples
Could you please confirm the meeting time?
I am writing to follow up on the quotation.
Please find the revised file attached.
Useful vocabulary
WordMeaning
confirmstate that something is definite
follow upcontact again about an earlier matter
revisedchanged or updated
Active practice
Do this now: Write a short email requesting an update on a delayed task.
Fast review
- Explain the rule in your own words.
- Say at least three examples without reading.
- Complete the quiz below. A passing score unlocks lesson completion.
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